Terms of Service

Section 1 – Overview

This website is operated by LevityCare. Throughout the site, the terms “we,” “us,” and “our” refer to LevityCare.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Section 2 – Products

LevityCare offers skincare and personal care products designed to support beauty, comfort, and everyday wellness.

We reserve the right to modify, discontinue, update, or limit the availability of any product, pricing, image, description, promotion, or inventory level at any time without prior notice.

We strive to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect product colors or appearance.

Section 3 – Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

All payments are processed securely through Shopify and its authorized payment providers.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders suspected of fraud, abuse, or unauthorized activity.

Section 4 – Shipping and Delivery

Products will be shipped to the delivery address provided during checkout.

Delivery estimates are provided for informational purposes only and are not guaranteed.

LevityCare shall not be held liable for delays caused by shipping carriers, customs procedures, weather conditions, force majeure events, or circumstances beyond our reasonable control.

For additional information, please refer to our Shipping Policy.

Section 5 – Returns and Right of Withdrawal

Customers may be eligible to request a return within the applicable return period stated in our Return & Refund Policy.

To initiate a return request, please contact our customer support team.

Returned products must meet the eligibility requirements described in our Return & Refund Policy.

Section 6 – Refunds and Exchanges

Refunds and exchanges are governed by our Return & Refund Policy.

We reserve the right to refuse refunds or exchanges that do not comply with the conditions outlined in that policy.

Section 7 – Defective or Damaged Products

If you receive a defective, damaged, or incorrect product, you must contact us within 72 hours of delivery at:

support@mylevitycare.com

Supporting photos or videos may be required to evaluate your claim.

Section 8 – Prohibited Uses

You may not use the website or its content:

For any unlawful purpose
To violate any applicable laws or regulations
To infringe upon intellectual property rights
To distribute malicious software or harmful code
To engage in fraudulent, abusive, or deceptive practices
To interfere with the security or operation of the website

We reserve the right to terminate or restrict access to our services if these Terms are violated.

Section 9 – Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, trademarks, videos, product descriptions, and website design, is the exclusive property of LevityCare or its licensors.

No content may be copied, reproduced, distributed, modified, or exploited without prior written consent.

Section 10 – Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Where applicable, personal data is processed in accordance with applicable privacy and data protection laws.

If you have questions regarding your personal information, please contact:

support@mylevitycare.com

Section 11 – Disclaimer

The information provided on this website is for general informational purposes only.

Our products are cosmetic and personal care products and are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary.

Statements regarding our products have not necessarily been evaluated by regulatory authorities such as the U.S. Food and Drug Administration (FDA).

Customers should consult a qualified healthcare professional before using products if they have specific medical concerns.

Section 12 – Limitation of Liability

To the fullest extent permitted by law, LevityCare shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the website or products purchased through the website.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Section 13 – Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of France.

Nothing in these Terms shall limit any mandatory consumer rights granted under the laws of the customer's country of residence.

Any dispute arising from the use of this website shall be subject to the jurisdiction of the competent courts of Lyon, France, unless otherwise required by applicable consumer protection laws.