Got a question? We have the answer.

Yes. Shipping is free on every order, with no minimum spend. The price you see is the final price: nothing is added at the last step.

Your order is prepared within 24 to 48 hours, then delivered in 3 to 5 business days. You'll receive an email with a tracking link as soon as it ships.

Yes, we ship to a wide range of countries. For any specific request about your location, just email us at support@mylevitycare.com.

As soon as your order ships, you'll get an email with your tracking number. Just click the link to follow your parcel in real time.

First, check your spam folder. If you still can't find anything after a few hours, contact us at support@mylevitycare.com with your name and we'll locate your order.

As long as your order hasn't shipped, we can change or cancel it. Email us as soon as possible at support@mylevitycare.com and we'll do our best to step in before it's prepared.

DermaSkin is a daily roll-on designed to treat and prevent ingrown hairs, bumps and dark spots. Used regularly, it leaves the skin visibly clearer, smoother and more even — even on the most delicate areas like the bikini line.

Roll DermaSkin onto clean, dry skin morning and evening, ideally after shaving or hair removal. Glide it over the area and let it fully absorb. Consistency is the key to results.

Bikini line, underarms, legs and the intimate area. Its gentle, fragrance-free formula is suited to even the most sensitive zones.

Yes. DermaSkin was developed for sensitive skin, with a balanced pH of 5.5. For first use, we recommend a 24-hour patch test on the inner elbow before applying to the full area.

No. The formula is free from harsh alcohol, fragrance, hormones and parabens, and cruelty-free. It works gently, without disrupting the skin's natural balance.

As a precaution, we recommend checking with your doctor before using it during pregnancy or breastfeeding.

Many people notice fewer bumps and less redness within the first few days. Clearer, more even skin builds over a few weeks, with the most visible results after 2 to 3 months of daily use.

DermaSkin progressively reduces ingrown hairs, bumps and dark spots. To keep the skin clear over time, regular use is recommended — just like any everyday skincare step.

Yes. Unlike some light/laser methods, DermaSkin works regardless of hair colour or skin tone.

You're covered by our 30-day money-back guarantee. If you don't see a difference, just email us and we'll refund you.

Credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay and PayPal.

Absolutely. Every transaction is SSL-encrypted and processed through certified payment providers. Your card details are never stored by LEVITYCARE.

Yes, a detailed summary is emailed to you after your purchase. Need a named invoice? Just request it at support@mylevitycare.com.

You have 30 days to try DermaSkin. If it isn't right for you or doesn't deliver the results you hoped for, contact us and we'll process your refund.

Email support@mylevitycare.com with your order number. Our team will walk you through the process step by step.

Once your request is approved, your refund is issued within 5 to 10 business days to your original payment method.

We're truly sorry. Send us a photo at support@mylevitycare.com within 48 hours and we'll send you the correct product at no charge.

By email at support@mylevitycare.com. Our team replies within 24 to 48 business hours, Monday to Friday.

LEVITYCARE is a French skincare brand based in Paris, created for those who want clear, smooth skin without giving up on gentleness.